Shipping Policy

Processing Time

All orders are processed as soon as possible after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

Shipping Times

Delivery times are estimates and may vary depending on location and postal conditions. Items are shipped from New South Wales Australia as soon as possible after the order is placed. 

Within NSW: 2-5 business days 

For the rest of Australia: 2-8 business days.

Shipping Costs

Shipping costs are calculated at checkout. Any available promotions such as free shipping will be automatically applied when eligible.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us and we will assist in tracking your parcel. In rare cases of lost shipments, we will work with the carrier to resolve the issue.

Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about your order, please contact us at:
support@curzecomfort.com